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Ensure that there are no additional Work Account added to windows 10 other than the account using AIP Protection.

If multiple account is used to login, please log out from all other account except the account that is supposed to use the AIP Protection.

User is logged into office App with correct account.

This usually happens when you are trying to apply native protection in Office Apps using File ->Info. To set up IRM, sign in to Office, open an existing IRM protected message or document, or contact your help desk.” “Your machine isn’t set up for Information Rights Management (IRM). You may also like: Learn how to proactively identify and protect your sensitive information Error 3 This error usually happens while you are trying to open a protected email “This message is protected, and we couldn’t connect to the Internet to check your permission. This error may appear while you are trying to apply a Label having protection template (Restricted Internal, Restricted SPO or Secret). If the problem persists, contact your help desk or administrator

A change in AIP Label configuration/Label Policy in O365 Security Compliance CenterĪlso Read: Microsoft Information Protection Best Practices Error 1:Īzure Information Protection cannot apply this label because it’s configured for a protection template that can’t be found.

UL Client unable to update stale protection template tokens cache stored locally in user profile.

UL Client was unable to download protection template from RMS Service due to network issue.

Improper upgrade of AIP Unified Labeling Client.

Improper installation of AIP Unified Labeling Client.

While working with Azure Information Protection Labels in Office apps (Word, Excel, PowerPoint or Outlook) you may encounter different errors while applying protection in office App using Azure Information Protection Templates.Īll of these errors may arise due to any one of these conditions.

Information Protection and Compliance (17).SharePoint On-Prem to SharePoint Online Migration (6).Microsoft 365 Tenant-to-Tenant Migration (4).

Google Workspace to Microsoft 365 Migration (8).

Documentum to Microsoft 365 Migration (2).

Cloud Infrastructure and Management (56).

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